Virtual Assistant Services I Offer
How Can I Help You?
Do you have so many emails in your Inbox you don’t know where to start? Do you miss important messages? Let me get into your Inbox and sort it into priorities and categories. Then I can set up mail rules to sort your email automatically.
I can also scan your email daily to highlight urgent mail for your attention.
I have a knack for finding more time in your calendar for the activities that are important to you. We can block out times that are only for your own work and wrangle the number of meetings you attend into a more manageable state.
I can be your gatekeeper, finding time to squeeze in urgent VIP meetings and scheduling everything else no sooner than it needs to be scheduled, on your own terms.
Get the information you need to communicate transferred into MS Power Point or Google Slide presentations in a way that’s appealing and makes it more meaningful to your audience.
Combining tables, conditional formatting and formulas in Google Sheets and MS Excel to help you monitor the progress of your business.
You have enough to worry about, let me book your flights, car hire, and accommodation. I’ll make sure every step of your journey is itemized and accounted for in your itinerary.
Reports & Board Packs
Point me to the source information or specify the topic and I’ll compile the report for you or collate documents into board packs, and distribute them to your team or board.
Do you need a second pair of eyes to proofread your content? I have a passion for the English language and errors jump out at me so that I spot them easily.
Are you looking to expand your team? I can liaise with consultants, negotiate rates, filter the candidates, set up interviews, finalize contracts and handle the onboarding.
Video Conferencing & Webinars
Webinars are a great way to connect with your audience. I can help you schedule guests, create the guest bios, market the webinars on social and your website, monetize them and set them up on your preferred webinar platform.
Organizing & Project Planning
Do you have a large intangible project? I can help you to Get Things Done by breaking the project into tasks and setting them up in Trello or ClickUp boards with waterfall project charts, calendars, automations and labels.
You have other things to occupy your mind. I’ll remember birthdays and special occasions for you. I could buy gifts, send flowers or do any other online shopping you need for groceries, supplements or clothing.
This includes paying bills, topping up electricity and data; reconciling credit card statements and medical aid expenses; and taking care of insurance claims.
Do you need help managing personal projects and To Do lists? I’ll break them down into doable tasks, grouped by location and help you remember.
I can also follow up with contractors, suppliers or gardeners and give you summarized feedback to save you time.
Do you need your car booked in for a service? Does the time fly by between hairdresser appointments? Do you like to get regular dental or medical checkups? I’ll monitor the dates and schedule the appointments for you.
- Online shopping
- Google sheets
- MS Excel
- Online shopping apps
- Google sheets
- MS Excel
- Reminder Apps
- MS Outlook
- Google Calendar
- Reminder Apps
- MS Outlook
- Google Calendar
Posts & Reels
I can create reels and posts in Canva or Descript from the content you give me, schedule the posts and create a linkin.bio page for you.
Are you neglecting your audience? I can check into your social channels to comment, like and share, and respond to DM’s.
Let’s plan out your content. We’ll start with your big cornerstone business events, sales and promotions, then work on themes, product lines, and topics that you’d like to highlight, or repurpose other content you’ve already published.
Is one of your posts getting good engagement on Instagram? That’s a great opportunity to boost it with paid advertising. I can create a target audience for you, monitor the insights and control the cost.
Web Push Notifications
Push your content and products to your readers even when they aren’t on your website or your social media. All they need to do is open a web browser and if they’ve subscribed to your notifications they will get them, making web push notifications the highest ROI of any promotional method you could choose.
I will draw up a content calendar with key annual events and promotions and fill in the gaps with your new blog posts and product highlights.
Visitors to your website are looking for new content and I’m sure you have so much knowledge to share about your business that will really benefit your audience.
But I understand how getting it into the site can be burdensome for you when you’re busy!
I will proofread your content, transfer it to your website, format it, add in headings, images, internal and external links, ensure the SEO is completed and schedule the post to be published.
Choose a newsletter design that aligns with your brand and I’ll create a template to use for your regular newsletters.
Drip Campaigns & Automations
Welcome your new subscribers, offer email courses, and set up email sales funnels.
Newsletter Content Creation
Provide me with the source or the topic and I’ll create newsletter content and add images.
Subscriber lists need to be maintained and their responses need to be answered.
Sign Up Forms
Create sign up forms using embed code, or pop-ups. And create lead magnets to encourage your readers and clients to sign up for your newsletter.
Get reports to spot trends and see which subject lines and topics are performing well.
WordPress Web Design
Your website is like your online office, business card and billboard all-in-one. So, it’s really important to have a website and to make it look professional. I can create a new website for you using a template you choose.
I will set up the All-in-One, Yoast or RankMath SEO plugins on your website and ensure the settings are correct so that you site will be more likely to appear in online search results.
Point me to the source information and I will help you create the content for your website’s contact, about, profile, services and home pages.
eCommerce Store Management
Do you have an online shop? It can generate a lot of busy work. Let me take over your shop admin and customer service, as well as ensure that the shop aspect of your website is functioning smoothly.
WordPress websites use software plugins and themes by different developers to provide all the functionality you are looking for. They are continuously being updated.
This could cause conflicts resulting in issues with the look or functionality of your website, so the process needs to be regularly monitored. When an error occurs I will troubleshoot with your hosting company to find the source of the issue, then advise you on the recommended steps to fix it.
WordPress Online Academy Design
One of the best way to increase your earning exponentially is to offer online courses. I can build you a WordPress online academy.
Provide me with the course content and I’ll help you transform it into an online course.
Community & Member Management
I can provide customer service for your students, ensure they are registered for the correct courses and that payments and refunds are processed correctly.
Affiliate Network Management
I could log into the networks to draw reports on your affiliate earnings and clicks, monitor the merchants are still online, ensure your payment details are correct and follow up on any issues.
Affiliate Merchant Management
Choose the niche you want to focus on in your affiliate store and I can search for merchants with compatible products then handle the application and onboarding process.
The merchants will also give you creatives to use in banner ads on your site. I can create and publish them to appear across your site with the correct affiliate links, and ensure your merchants are being promoted in the correct proportion.
Affiliate Marketing eCommerce Site
Do you want to make a living online? Affiliate marketing is a great way to generate income from anywhere in the world. I can create a WordPress eCommerce site for you to be automatically populated with your merchants’ products.
As a merchant, another great way to promote your services is to create an affiliate program and get other websites and influencers to promote your products. I can set up the program, create material for the affiliates to use in their promotions and let them know about specials and events to share with their audiences.
Interacting with customers via email, chat and telephone. Resolving order, payment, shipping and membership queries. Logging all interactions in the CRM.
Updating and adding products; editing and updating the website; adding banner ads, popups, and push notifications
Suppliers & Logistics
Contacting suppliers and manufacturers; getting freight quotes; contacting couriers; and compiling reports.
KDP eBook Creation
Your text will be correctly formatted to be published as an Amazon Kindle ebook and print-on-demand book via Kindle Direct Publishing (KDP) on Amazon.
Text Copy Editing
Your book text will be checked with a fine tooth comb to fix any spelling and grammar errors, thereby ensuring what you want to say gets communicated effectively.
eBook Cover Design
I’ll design and format covers for your Kindle and print-on-demand books to be published on Amazon’s Kindle Direct Publishing (KDP).
Amazon Author Page
Get an author bio page on Amazon which will be the hub for all the books you publish on Amazon.
Karen is the sort of team member whose efficiency, work ethic and skill is difficult to replace and remembered long after she has left.